1. Policy Scope
This policy applies to all furniture, home products and related accessories sold on the Mofishomedecordesign website for U.S. customers. All website browsing and order placement behaviors indicate user acceptance of this policy.
2. Company Information
Company Name: MOFIS HOME DECOR & DESIGN LLC
Address: 2108 BRENTFIELD DR, WYLIE, TX 75098, United States
EIN: 87-2151951
Phone: +1 8038342519
Email: info@mofishomedecordesign.com
Business Hours: 8:00 AM – 6:00 PM (EST), Monday–Friday
We provide 24-hour email response service for all customer inquiries.
3. Pricing & Sales Tax Rules
All listed product prices are tax-exclusive. The total order amount includes product price and shipping fee. Applicable U.S. sales tax is calculated based on your shipping address at checkout. Shipping fees are calculated by order amount and displayed clearly before payment. All costs are shown in USD with no hidden fees or extra delivery charges.
4. Order Processing & Shipping
Orders will be processed and prepared for shipment within 1–3 business days after payment confirmation, excluding weekends and U.S. public holidays. Once shipped, customers will receive a notification email with official tracking information for order monitoring.
5. Shipping Carriers
We partner with reliable U.S. shipping carriers to ensure safe furniture delivery. Carriers are selected according to delivery location, supporting full nationwide coverage and real-time shipment tracking for all orders.
6. Currency & Payment Security
All website prices are displayed in US Dollars. All online payments are processed via secure third-party platforms with SSL/TLS encryption. We do not store complete customer card details to protect payment privacy and transaction safety.
7. Invoice & Order Confirmation
An official electronic invoice will be automatically generated and sent to your email after successful payment. The invoice covers full order details, tax-inclusive total amount and transaction information, consistent with checkout display data.
8. Customer Support & After-Sales Service
For any order, shipping and after-sales questions, please contact our support team via official email. We guarantee a 24-hour response and provide professional assistance and effective solutions for all customer needs.